The staff of the Foreign Patient Department comprises a Medical Director, a tourism doctor, a manager, an assistant manager and 7 officers. The role of the department is to support and help both inpatients and outpatients in any way needed including translating for doctors and nurses, especially at twice-daily ward rounds, and liaising with foreign insurance companies wherever policies allow a direct claim from the hospital.
The staff of the department are provided by the hospital expressly to assist any non-Turkish patients whether they are on holiday or living locally. English, German and French are spoken.
The department provides a full team and a 24 hour service during the main tourism season from 1 May to 31 October with a reduced team during the rest of the year when the department is staffed during the day but has an emergency call out service for all other times.
The Department can be contacted on 612 64 00 extensions 665 or 177 or by email to hospital@esnafhastanesi. com